Regainly
Chargeback evidence, drafted before your deadline runs out
A Stripe dispute gives you a matter of days to respond. Regainly drafts the evidence the moment the chargeback comes in, so you're reviewing a finished case instead of building one from scratch.
From chargeback to draft, automatically
- A chargeback comes in — Regainly picks it up the moment Stripe reports it and starts tracking the response deadline for you.
- We draft the evidence — built from your Stripe charge data, matched to the dispute's reason code.
- You review and confirm — edit anything that needs it, then submit. Nothing goes to Stripe until you say so.
Real shipping and tracking data, not a generic template
If you connect Shopify alongside Stripe, Regainly pulls the actual shipping and tracking details for the disputed order into the draft — the kind of evidence "services not rendered" and "product not received" disputes are usually won or lost on — instead of relying on a one-size-fits-all template.
Pay only for the disputes we help you win
No monthly fee — Regainly only charges a percentage of the disputes it helps you win. Disputes it never wins are never billed.
Common questions
What evidence does Stripe require to fight a chargeback?
It depends on the dispute's reason code — Stripe asks for details like proof of delivery, service records, or prior customer communication. Regainly assembles the evidence that matches the specific reason code on each dispute automatically.
How does Regainly draft chargeback evidence automatically?
The moment Stripe reports a dispute, Regainly pulls the charge data from your Stripe account and, if you've connected Shopify, real shipping and tracking details — then drafts the evidence for you to review.
Does Regainly submit chargeback evidence without me reviewing it?
No. Regainly only ever prepares a draft. You review it, edit anything that needs it, and confirm before it's submitted to Stripe.
How much does Dispute Management cost?
No monthly fee. Regainly only charges a percentage of the disputes it helps you win — disputes it never wins are never charged.